Privacy Policy

Person responsible for data processing:

RAGEZON LTD
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
We are glad that you are interested in our online store. Protecting your privacy is very important to us. Below we inform you in detail about the processing of your data.

1. ACCESS DATA AND HOSTING
You can visit our website without providing any personal information. Each time a website is called, the web server automatically saves the so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the search, the amount of data transferred. and the requesting provider (access data) and documents the call. This access data is evaluated solely for the purpose of ensuring the smooth operation of the site and improving our offer. This serves to protect our overriding legitimate interests in the correct presentation of our offer in accordance with Article 6 Para. 1 Sentence 1 letter f GDPR. All access data will be deleted no later than seven days after the end of your visit to the site.

HOSTING
Website hosting and display services are provided in part by our service providers as part of processing on our behalf. Unless stated otherwise in this data protection declaration, all access data and all data collected in forms provided on this website are processed on its servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.
Our service providers are located and/or operate servers in the United States and other countries outside the EU and EEA. There is no adequacy decision given by the European Commission for these countries. Our cooperation with them is based on the standard data protection provisions of the European Commission.
Our service providers are located and/or use servers in countries outside the EU and EEA. There is no adequacy decision given by the European Commission for these countries. Our cooperation with them is based on the standard data protection provisions of the European Commission.
Our service providers are located and/or use servers in the following countries where the European Commission has determined an adequate level of data protection: Canada
2. DATA PROCESSING FOR CONTRACT MANAGEMENT AND COMMUNICATION
2.1 DATA PROCESSING FOR CONTRACT MANAGEMENT
We collect personal data if you voluntarily provide them to us as part of your order for contractual processing purposes in accordance with Article 6 Para. 1 Sentence 1 letter b GDPR. Mandatory fields are marked this way because in these cases we need the data to process the contract and cannot send it without placing the order. What data is collected can be seen from the relevant login forms.
Further information about the processing of your data, in particular the transfer to our service providers for ordering, payment and shipping, can be found in the following sections of this data protection declaration. After completion of the contract, your data will be restricted and deleted for further processing after the tax and commercial retention periods in accordance with Article 6 Paragraph 1 Sentence 1 letter c of the GDPR, unless you have expressly consented to the further use of your data. In accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO, we reserve the right to use the data beyond that permitted by law and about which we inform you in this declaration.

2.2 CUSTOMER ACCOUNT
We collect personal data if you voluntarily provide it to us when opening a customer account. Mandatory fields are marked this way because in these cases we need the data to open the customer account and you cannot complete the account opening process without providing it. What data is collected can be seen from the relevant login forms. We use the data you provide to process the Agreement and to process your inquiries in accordance with Article 6 Paragraph 1 Sentence 1 letter b GDPR. Deletion of your customer account is possible at any time and can be done by sending a message to the contact option described in this data protection declaration or by using a function in the customer account provided for this purpose. Once your customer account has been deleted, your data will be deleted unless you have expressly consented to the further use of your data in accordance with Article 6 Para. 1 Sentence 1 lit. about which we inform you in this notice.

2.3 CONTACT
As part of customer communication, when contacting us (e.g. . . . Mandatory fields are marked as such because in these cases we need the data to process your communication. What data is collected can be seen in the relevant login forms. Once your request has been fully processed, in this notice we inform you about the Article Your data will be deleted unless you expressly consent to the further use of your data in accordance with Article 6 Paragraph 1 Sentence 1.

3. DATA PROCESSING FOR SHIPMENT PURPOSES
Insofar as it is necessary for the delivery of the ordered goods, we transmit your data to the transport service provider charged with the delivery to fulfill the contract in accordance with Article 6 Paragraph 1 Sentence 1 letter b GDPR.
The same applies to the transfer of data to our manufacturers or wholesalers if they undertake the transportation for us (drop shipping). They are considered transport service providers within the scope of this data protection declaration.
Our service providers are located and/or use servers in the following countries: China
There is no adequacy decision given by the European Commission for these countries. Our cooperation with you is based on the following guarantees: European Commission standard data protection clauses

4. DATA PROCESSING FOR PAYMENT PROCESSING
When processing payments in our online store, we work with the following partners: technical service providers, banks, payment service providers.

4.1 DATA PROCESSING FOR TRANSACTION PROCESSING
Depending on the selected payment method, we transmit the data necessary for the processing of the payment transaction to our technical service providers working for us within the framework of order processing or to the commissioned credit institutions or to the selected payment service provider. , as long as necessary to process payment. This serves to fulfill the contract in accordance with Article 6 (1) sentence 1 b) of the GDPR. In some cases, payment service providers collect the data necessary to process the payment, for example on their own websites or through technical integration in the ordering process. In this context, the relevant payment service provider
The data protection declaration applies.
If you have any questions about our payment processing partners and the basis of our cooperation with them, please use the contact options described in this data protection declaration.

4.2 DATA PROCESSING FOR FRAUD PREVENTION AND OPTIMIZATION OF OUR PAYMENT PROCESSES
We may provide our service providers with additional data that they, as our processors, use in conjunction with data necessary to process payment in order to prevent fraud and optimize our payment processes (e.g. billing, processing disputed payments, accounting support). In accordance with Article 6 Paragraph 1 Sentence 1 Letter f GDPR, this serves to safeguard our legitimate interests in protection against fraud and efficient payment management, which outweigh the weighing of interests.

4.3 IDENTITY AND CREDIT CHECK WHEN SELECTING KLARNA PAYMENT SERVICES
Buy an account through Klarna
If you decide to use the payment services of Klarna Bank AB (publication), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter referred to as Klarna), we will ask for your consent in accordance with Art. 6 Para. 1 S. 1 lit. A DSGVO under which we are allowed to transmit to Klarna the data necessary to process the payment and the identity and credit check. In Germany, the credit institutions mentioned in Klarna's data protection declaration [https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy] may be used for identity and credit checks. Klarna uses the information received about the statistical probability of non-payment for a balanced decision on the establishment, implementation or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option specified in this data protection declaration. As a result, we may no longer be able to offer you certain payment options. You can also revoke your consent to this use of personal data at any time by contacting Klarna.

5. ADVERTISING BY EMAIL
5.1 REGISTERED EMAIL NEWSLETTER
If you subscribe to our newsletter, we will use the data necessary for this or the data provided separately by you to regularly send you our e-mail newsletter based on your consent in accordance with Article 6 Paragraph 1 Sentence 1 lit. It is possible to unsubscribe from the newsletter at any time and can be done by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After you cancel your subscription, we will delete your email address from the list of recipients, unless you have expressly consented to the further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 lit. permitted by law and about which we have informed you. in this statement.

5.2 NEWSLETTER DISTRIBUTION
The newsletter may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.
Our service providers are located and/or operate servers in the United States. The European Commission has not issued an adequacy decision for the United States. Our cooperation with them is based on the standard data protection provisions of the European Commission.

6. COOKIES AND OTHER TECHNOLOGIES
GENERAL INFORMATION
We use technologies, including cookies, on various pages to make visiting our website attractive and to enable the use of certain functions.Cookies are small text files that are automatically stored on your end device. Some cookies we use are deleted after the browser session ends, i.e. when you close your browser (so-called session cookies). Other cookies remain on your end device and allow us to recognize your browser on your next visit (persistent cookies).
We use technologies that are strictly necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies collect and process IP address, time of visit, device and browser information, and information about your use of our website (e.g. information about the contents of the shopping cart). Within the framework of weighing interests, this serves overriding legitimate interests in an optimized presentation of our offer in accordance with Article 6 Para. 1 Sentence 1 lit. f GDPR.
We also use technologies to comply with legal obligations to which we are subject (for example, to prove that you have consented to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the relevant legal basis for data processing, can be found in the following sections of this data protection declaration.
You can find your browser's cookie settings at the following links: Microsoft Edge™ [https://support.microsoft.com/de-de/help/4027947/microsoft-edge-delete-cookies] / Safari™ [https://support.apple. com/de-de/guide/safari/sfri11471/12.0/mac/10.14] / Chrome™ [https://support.google.com/chrome/answer/95647?hl=de&hlrm =tr] / Firefox™ [https: //support.mozilla.org/de/products/firefox/protect-your-privacy/cookies] / Opera™ [https://help.opera.com/de/latest/web -preferences/#cookies]
If you have consented to the use of technologies pursuant to Article 6 (1) sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration. .

7. USE OF COOKIES AND OTHER TECHNOLOGIES FOR WEB ANALYSIS AND ADVERTISING PURPOSES
If you have given your consent in accordance with Article 6 Para. 1 Sentence 1 letter a of the GDPR, we use the following cookies and other third-party technologies on our website. After our use of the relevant technology ends, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. You can find more information about your cancellation options in the "Cookies and other technologies" section. See each technology for more information, including how we work with each vendor. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

7.1 USE OF GOOGLE SERVICES FOR WEB ANALYSIS AND ADVERTISING PURPOSES
We use the following technologies provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google technologies about your use of our website is generally transmitted to a server of Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA and stored there. The European Commission has not issued an adequacy decision for the United States. Our cooperation with them is based on the standard data protection provisions of the European Commission. If your IP address is collected via Google technologies, it will be shortened before being stored on Google servers by enabling IP anonymization. Only in exceptional cases is the full IP address sent to a Google server and shortened there. Unless otherwise stated for individual technologies, data processing takes place on the basis of an agreement concluded between the parties jointly responsible for the relevant technology in accordance with Article 26 DSGVO. Further information about data processing by Google can be found in Google's data protection information [https://policies.google.com/privacy?hl=de].

GOOGLE ANALYTICS
For website analysis purposes, data (IP address, time of visit, device and browser information and information about your use of our website) is automatically collected and stored with Google Analytics, and user profiles are created using this data. nicknames. Cookies may be used. In principle, your IP address will not be merged with other Google data. The data is processed by Google on the basis of a contract for order processing.
To optimize the marketing of our website, we have activated data sharing settings for "Google products and services". This allows Google to access the data collected and processed by Google Analytics and then use it to improve Google services. The publication of data to Google as part of these data publication settings is based on an additional contract between the controllers. We have no influence on the subsequent data processing by Google.

YOUTUBE VIDEO ADD-ON
To integrate third-party content, data (IP address, time of visit, device and browser information) are collected in the extended data protection mode we use through the YouTube video plug-in, transmitted to Google and subsequently processed by Google, only when playing the video.

7.2 USE OF FACEBOOK SERVICES FOR WEB ANALYSIS AND ADVERTISING PURPOSES
FACEBOOK PIXEL USE
We use the Facebook pixel as part of the Facebook Ireland Ltd technologies described below [https://de-de.facebook.com/facebookdublin/], 4 Grand Canal Square, Dublin 2, Ireland ("Facebook"). With the Facebook pixel, data (IP address, time of visit, device and browser information, as well as information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter) is automatically collected and stored where user profiles are created from pseudonyms. As part of the so-called extended data comparison process, hashing information from which individuals can be identified (e.g. names, email addresses and phone numbers) is also collected and stored for comparison purposes. For this purpose, a cookie is automatically set by the Facebook pixel when you visit our website, which allows your browser to be automatically recognized via a pseudonymous cookie ID when you visit other websites. Facebook will combine this information with other data from your Facebook account and use it to compile reports on website activity and provide other services related to website usage, in particular personalized and group-based advertising.
Information automatically collected by Facebook technologies about your use of our website is generally transmitted to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. The European Commission has not published an adequacy decision for the USA. If we are responsible for a data transfer to the USA, our cooperation is based on the standard data protection provisions of the European Commission. You can find more information about data processing by Facebook in Facebook's data protection information [https://de-de You can find .facebook]. .com/policy.php ].

FACEBOOK ANALYSIS
As part of Facebook Analytics, visitor activity statistics on our website are generated from data collected through the Facebook pixel about your use of our website. Data processing takes place on the basis of an agreement for order processing by Facebook. Your analysis serves the optimal presentation and marketing of our website.

FACEBOOK ADVERTISEMENT
We use Facebook Ads to promote this website on Facebook and other platforms. We determine the parameters of the relevant advertising campaign. Facebook is responsible for the precise implementation, in particular the decision regarding the placement of ads with individual users. Unless otherwise stated for individual technologies, data processing is based on an agreement between joint controllers in accordance with Article 26 GDPR. Joint liability is limited to the collection and transmission of data to Facebook Ireland. This does not include subsequent data processing by Facebook Ireland.
Based on statistics generated by Facebook Pixel about visitor activity on our website, we conduct group-based advertising on Facebook via Facebook Custom Audience by determining the characteristics of the relevant target group. As part of the extended data comparison (see above) carried out to determine the relevant target group, Facebook acts as our processor.
Based on the pseudonymous cookie ID set by the Facebook pixel and data collected about your usage behavior on our website, we run personalized advertising through Facebook pixel remarketing.
If you came to our website via an ad from Facebook Ads, we use Facebook Pixel Conversions to measure your subsequent usage behavior for web analytics and event tracking. The data is processed by Facebook on the basis of an agreement regarding order processing.

8. SOCIAL MEDIA
8.1 SOCIAL ADDITIONS FROM FACEBOOK, INSTAGRAM
Social buttons from social networks are used on our website. These are integrated into the page only as HTML links, so that no connection is established to the servers of the respective provider when our website is opened. If you click on one of the buttons, the website of the corresponding social network will open in a new window in your browser. Here you can, for example, press the Like or Share button.

8.2 OUR ONLINE PRESENCE ON FACEBOOK, INSTAGRAM, YOUTUBE
If you have given your consent to the relevant social media operator in accordance with Article 6 Paragraph 1 Sentence 1 lit., the data for which usage profiles are created using pseudonyms are automatically collected and stored for advertising purposes. These can be used, for example, to place advertising on and off platforms that likely correspond to your interests. Cookies are usually used for this. For detailed information on the processing and use of data by the relevant social media operator, as well as on setting options for a contact option and your rights in this regard and the protection of your privacy, please refer to the data protection declarations of the providers linked below. If you still need assistance with this, you can contact us
Facebook [https://www.facebook.com/about/privacy/] is an offering from Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland"). The online presence on Facebook is generally transmitted to and stored on a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. The European Commission has not issued an adequacy decision for the United States. Our cooperation with them is based on the standard data protection provisions of the European Commission. Data processing when visiting a Facebook fan page is based on an agreement between joint controllers pursuant to Article 26 GDPR. Further information (information about Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].
Instagram [https://help.instagram.com/519522125107875] is an offering from Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland"). Your use of our online presence on Instagram is generally transmitted to and stored on a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. The European Commission has not issued an adequacy decision for the United States. Our cooperation with them is based on the standard data protection provisions of the European Commission. Data processing when visiting an Instagram fan page is based on an agreement between joint controllers pursuant to Article 26 GDPR. Further information (information about Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].
YouTube [https://policies.google.com/privacy?hl=de] is an offering from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our online presence on YouTube is generally transmitted to a server of Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA and stored there. The European Commission has not issued an adequacy decision for the United States. Our cooperation with them is based on the standard data protection provisions of the European Commission.

9. HOW TO CONTACT US AND YOUR RIGHTS
9.1 YOUR RIGHTS
As a data subject, you have the following rights:
* According to Article 15 of the GDPR, the right to request information about your personal data processed by us within the scope specified herein;
* The right to request immediate rectification of inaccurate or incomplete personal data stored by us, in accordance with Article 16 GDPR;
* The right to request the deletion of your personal data stored by us in accordance with Article 17 of the GDPR, as long as it is not further processed
* exercise the right to freedom of expression and information;
* comply with a legal obligation;
* for reasons of public interest or
* necessary to assert, exercise or defend legal claims;
* In accordance with Article 18 GDPR
The right to request restriction of the processing of your personal data within the scope of
* the accuracy of the data is challenged by you;
* the processing is unlawful but you object to its deletion;
* we no longer need the data but you need it to assert, exercise or defend legal claims or
* You have objected to processing pursuant to Article 21 GDPR;
* According to Article 20 GDPR, you have the right to receive the personal data you have provided to us in a structured, common and machine-readable format or to request its transmission to another responsible person;
* Right to lodge a complaint with a supervisory authority in accordance with Article 77 GDPR. As a rule, you can contact the supervisory authority at your usual place of residence or work or at our corporate headquarters.
Right to object
To the extent that we process personal data as described above to protect our overriding legitimate interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you can exercise this right at any time as described above. If the processing is for other purposes, you have the right to object only if there are reasons arising from your particular situation.
Once you have exercised your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate legitimate grounds for the processing that outweigh your interests, rights and freedoms, or the processing is necessary for the assertion, exercise or defense of legal claims.
This does not apply if the processing is for direct marketing purposes. We will then no longer process your personal data for this purpose.

9.2 CONTACT OPTIONS
If you have any questions regarding the collection, processing or use of your personal data, correction of information, restriction or deletion of data and withdrawal of given consent or objecting to a specific use of data, please contact us directly using the contact address. Details are in our edition.